Bertera Subaru Of West Springfield
Bertera Subaru Of West Springfield Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bertera Subaru Of West Springfield has 2.3 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Interior comfort.
Cons: Mechanics.Review authors value the most Location. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
Bertera of West Springfield escalated
Took the care the Bertera dealership for a tire light on to repair a driver's side mirror.
- Interior comfort
- Mechanics
Preferred solution: Full refund
They told me I needed a $540.00 driver's side mirror when I needed a $2.00 piece of plastic that they charged me $42.00. I had a tire light on. They did a 25 point inspection I didn't authorize
Preferred solution: Refund on 25 point inspection. Also want the brakes fixed that they didn't tell me about. Full disclosure what the cost will be within 1/2 HR of receiving my car. Also If you know it's going to be a longer time to fix something tell the customer .
BERTERA SUBARU are liars !! Salesman make empty promises !!
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-quote- "they didn't tell me I had a brake issue"
-quote- "I saw it on the inspection form"
That's why they gave you the form.
They quite correctly surmised that you can read.